Quality in American Business: A Prerequisite for the Future

Gary Scott Wax, Sacred Heart University

Master's thesis submitted to the faculty, Sacred Heart University Business Program, in partial fulfillment of the requirements for the degree Master of Business Administration.

Abstract

"The objectives of this thesis are to show the necessity of "quality" within the American business environment and how the integration of this process will dictate future standings of American businesses in the increasingly dynamic and competitive global market."