Document Type
DNP Project
Publication Date
4-2025
Degree Name
Doctor of Nursing Practice
Faculty Advisor
Susan Penque, PhD, APRN, ANP, NE, NC
Practice Mentor
Angela Flesland, DNP, BSN, RN
Abstract
Background
Obesity is one of the fastest growing public health issues across the nation. Obesity is a critical factor in prevention of obesity-related non-communicable diseases (OR-NCDs) such as diabetes, hypertension and coronary artery disease. The increase in obesity creates a global burden on chronic disease prevention for future healthcare systems. With the increasing popularity of Glucagon-like peptide-1 (GLP-1’s) being prescribed, the level of provider communication should be evaluated and encouraged for successful weight management outcomes.
Project Goals
1.) Implement a phone call to patients on a GLP-1 to provide education on healthy lifestyle habits from October 2024 to December 2024.
2.) Evaluate patient satisfaction and weight reduction from receiving weekly phone calls through the use of an end survey.
Methods
A phone call was provided to the patient on a weekly basis over the course of 8-weeks between October 2024-December 2024. Patients’ weights were documented at the beginning and end of the trial period. Patients were allowed to opt out of the phone calls. Patient satisfaction was evaluated by having the participants fill out an anonymous survey that was emailed to them at the end of 8 weeks.
Results
A total of 64 phone calls were made over the 8-week period. A total of 47 calls were answered by participants. A total of 17 calls were not answered by participants. This gave the results that only 73% of the time phone calls were answered. The initial goal was to have over 80% compliance with phone calls. Data was then collected from the end survey, which yielded positive results. The three participants who appropriately responded gave us a 100% satisfaction rating that they found a positive association between increased provider communication and weight management. It was also found that 100% of the responding participants voted they would prefer a text message instead of a phone call.
Conclusion
With this QI project, the mindful, effective communication between patient and provider was established. This project helped to shape the effectiveness of patient-provider communication during weight loss programs. After 8 weeks, data trended towards sustainability of weight loss in all participants. This is promising, as it shows the effect of communication and weight loss. Incorporating weekly communication has value to the participant and the organization.
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.
Recommended Citation
O'Neill, K. (2025). Monitoring weight loss management and patient satisfaction by utilization of phone-based check-ins: An evidence-based quality improvement project [Unpublished DNP project]. Sacred Heart University. https://digitalcommons.sacredheart.edu/dnp_projects/95
Comments
A DNP project submitted in partial fulfillment of the requirements for the degree of Doctor of Nursing Practice, Sacred Heart University Davis & Henley College of Nursing.