The Inquiring Organization: Tacit Knowledge, Conversation, and Knowledge Creation: Skills for 21st-Century Organizations
This book provides the context and tools to create knowledge via a proven process of inquiry, questions, and conversation. It introduces the theoretical background to explain why, as well as the practical hands-on skills and processes to demonstrate how, to surface tacit knowledge--that which we know but which we have not yet made explicit in conversation, e.g., background, education, and experience--and create new knowledge in collaboration with colleagues.
Kikoski, J.F. & Kikoski, C.K. (2004). The inquiring organization: Tacit knowledge, conversation, and knowledge creation: Skills for 21st-century organizations. Westport, Conn.: Praeger, Print.