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Journal of Counselor Preparation and Supervision

Document Type

Article

Keywords

crisis management, crisis self-efficacy, counselor preparation, supervision

Subject Area

Clinical Supervision, Counseling, Mental Health Counseling

Abstract

Counselors frequently encounter crises in practice with various factors shaping crisis management. However, limited preparation and training combined with personal and situational characteristics affect a counselors’ ability to properly handle a crisis. The purpose of the present study was to identify factors that could potentially affect the ability to handle a crisis in session among counselors-in-training and add to the understanding of self-efficacy in crisis counseling. The study consisted of participants enrolled in a practicum pre-service course in a CACREP accredited program. Results were analyzed through a narrative research approach, specifically a categorical-content narrative analysis, theory-driven thematic analysis and cross-case analysis was used to compare and contrast each point to identify common themes. Four predefined source of self-efficacy themes identified were performance experience, vicarious performances, verbal persuasion, and imaginal performance as well as three themes derived from narrative analysis: crisis management, practice self-care, and personal characteristics. Findings indicated participants’ exposure to a crisis in a counseling session demonstrated increases in perceived ability to effectively manage and work with a client experiencing a crisis. Participants, who attended to a real or fictional crisis, expressed a positive impact on their crisis counseling self-efficacy. Implications for counselor education and practitioners are discussed.

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