Most research on workplace bullying uses survey results to understand working conditions, target and bully characteristics, and results of bullying situations. This study uses content analysis to determine themes emerging from a writing assignment that asks students to respond to questions about workplace bullying. The intent of the research is to enable bullying targets to better understand the situation, to help managers to learn how to mitigate possible bullying situations, and to assist witnesses to better react to workplace incidents.
Gumbus, Andra, and Bridget Lyons. "Workplace Harassment: The Social Costs of Bullying." Journal of Leadership, Accountability and Ethics 8.5 (2011): 72-90.