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This research compares the effects of paid advertising (banner ad plus banner ad) and publicity (news article plus banner ad) on attitude toward the brand in the context of different product categorization approaches. The authors utilize both the elaboration likelihood model (ELM) and the economics of information theory to test the mechanism through which different electronic communication modes impact consumers' attitude toward the brand for various product categories. Findings indicate that the product categorization based on the level of involvement (ELM) to be superior to the one distinguishing search from experience goods (economics of information). Including news about the brand in the online brand communication mix generates higher brand attitudes for low- and moderate-involvement products while for high-involvement products, brand attitudes become more favorable with increasing credibility of the added news message.


Previously appeared as a Journal of Marketing Communications iFirst article in 2012.





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