First and Last Name/s of Presenters

Genevieve NitzscheFollow

Title of Poster or Paper

Mobile Care Team at Danbury Hospital

Mentor/s

Dr. Sue Goncalvez

Participation Type

Poster

Abstract

Over the past few years, Emergency Departments (ED) across the country have seen increases in wait times related to a variety of factors. These wait times have been found to be detrimental to patients’ morbidity and mortality rates. Most hospital systems have recognized this issue and have begun to address it, each in different ways. There is not one simple solution to fix the issue, however, due to the widespread systemic nature of the problem. Population growth has been used to explain the crowding in EDs, however this is not the sole influencing factor. Other factors include the number of patients waiting to be seen, or input, delays in the diagnosis and treatment process, or throughput, and delays in discharging or admitting patients to the floor, or output (Morley et. al., 2018). After recognizing the source of the issue, hospital administrators look at each factor to synthesize solutions that will expedite the process for these patients, reducing patient mortality and morbidity and increasing patient satisfaction. Danbury Hospital has recently implemented the Mobile Care Team (MCT) as a solution to their waiting room time issues. The goal of this care team is to dramatically decrease the amount of time patients spend before seeing a provider, as well as decrease the number of patients who leave without being seen. This capstone project sought to explore the impact that the implementation of the MCT has had on various statistics thus far, as well as provide material to patients to explain the reasoning behind the long wait times and what Danbury Hospital is doing to fix it.

College and Major available

Nursing BSN

Course Name and Number, Professor Name

NU-395, Dr. McDonough

Location

Digital Commons & West Campus West Building

Start Day/Time

4-29-2022 1:00 PM

End Day/Time

4-29-2022 4:00 PM

Students' Information

Genevieve Nitzsche, nursing major, honors student, class of 2022

Comments

Student was not able to participate in person at the Academic Festival.

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Apr 29th, 1:00 PM Apr 29th, 4:00 PM

Mobile Care Team at Danbury Hospital

Digital Commons & West Campus West Building

Over the past few years, Emergency Departments (ED) across the country have seen increases in wait times related to a variety of factors. These wait times have been found to be detrimental to patients’ morbidity and mortality rates. Most hospital systems have recognized this issue and have begun to address it, each in different ways. There is not one simple solution to fix the issue, however, due to the widespread systemic nature of the problem. Population growth has been used to explain the crowding in EDs, however this is not the sole influencing factor. Other factors include the number of patients waiting to be seen, or input, delays in the diagnosis and treatment process, or throughput, and delays in discharging or admitting patients to the floor, or output (Morley et. al., 2018). After recognizing the source of the issue, hospital administrators look at each factor to synthesize solutions that will expedite the process for these patients, reducing patient mortality and morbidity and increasing patient satisfaction. Danbury Hospital has recently implemented the Mobile Care Team (MCT) as a solution to their waiting room time issues. The goal of this care team is to dramatically decrease the amount of time patients spend before seeing a provider, as well as decrease the number of patients who leave without being seen. This capstone project sought to explore the impact that the implementation of the MCT has had on various statistics thus far, as well as provide material to patients to explain the reasoning behind the long wait times and what Danbury Hospital is doing to fix it.

 

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