Date of Award

2025

Degree Type

Doctoral Dissertation

Degree Name

Doctor of Education (EdD)

Department

Education

Comments

A dissertation in the Isabelle Farrington College of Education and Human Development presented to the faculty of Sacred Heart University in partial fulfillment of the requirements for the degree of Doctor of Education.

Committee Chair

Kathleen Wallace, Ed.D.

2nd Reader

Brandon Frame, Ed.D.

3rd Reader

Staci Beegle, MAT-SPED

Abstract

This dissertation examines the issue of chronic occupational stress among school counselors in the Farmville School District (FSD), a challenge rooted in outdated systemic practices that have led to role misalignment, work overload, and insufficient administrative understanding. Using an improvement science framework, this qualitative study sought to identify and address the organizational conditions contributing to counselor stress while aligning district practices with the American School Counselor Association (ASCA) National Model. Through interviews, document reviews, and environmental scans, the study explored how systemic factors and unclear role expectations impact counselors’ ability to provide effective student support. The findings revealed that a lack of administrative awareness of the counselor’s professional scope contributes directly to excessive non-counseling duties, resulting in diminished well-being among counselors. In response, the researcher developed a two-phase theory of improvement aimed at fostering systemic change. Phase 1 focused on immediate strategies such as clarifying counselor roles, developing self-care plans, and revising job descriptions, while Phase 2 established a long-term plan for sustainable reform through professional education and workload redistribution. Collectively, the study highlights the urgent need for structural and cultural shifts within FSD to reduce chronic occupational stress, strengthen role clarity, and enhance school counseling effectiveness.

Creative Commons License

Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.


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