An Empirical Assessment of the Performance Impacts of IS Support for Knowledge Management

Authors

Michael J. Zhang, Sacred Heart UniversityFollow

Document Type

Conference Proceeding

Publication Date

2005

Abstract

In this study, the performance impacts of information systems (IS) support for two key knowledge management activities (knowledge creation and knowledge sharing) were assessed with both survey and archival data. The results showed that IS support for knowledge creation and IS support for knowledge sharing had direct positive effects on labor productivity. Coupled with unique, complementary organizational resources, both types of IS support exerted positive effects on profitability.

Comments

Proceedings of the Fifth International Conference on Electronic Business, Hong Kong, December 5-9, 2005, pp. 546 - 549.

Recommended Citation

Zhang, Michael J., "An Empirical Assessment of the Performance Impacts of Is Support for Knowledge Management" (2005). ICEB 2005 Proceedings (Hong Kong, SAR China). 88. https://aisel.aisnet.org/iceb2005/88