Quality Improvement Engagement and Competence: A Comparison Between Frontline Nurses and Nurse Leaders
Document Type
Peer-Reviewed Article
Publication Date
9-2021
Abstract
Background
Nurses play a pivotal role in improving patient care. To maximize nurses’ impact on quality, nurses must have quality improvement (QI) competence and engage fully in QI initiatives.
Purpose
To describe QI competence (knowledge, skills, and attitudes) among frontline nurses and leaders; and compare variations in competence among nursing roles, experience, and specialty areas.
Methods
A total of 681 nurses at one heath system fully completed the Nursing Quality Improvement Practice tool electronically.
Findings
Half of the respondents reported QI engagement (53.6%). Mean knowledge scores were 5.08 (SD 1.16, 7 items). Skill proficiency was low (M = 2.82, SD = 1.03; range 1–6) although QI attitudes were favorable (M = 3.76, SD = 0.63; range 1–5). Significant differences in skills and attitudes were identified by role. QI competence among nurses employed in various specialty areas were similar.
Discussion
Strategies for increasing QI competence and engagement of nurses must be created and deployed in order to improve quality and safety.
DOI
10.1016/j.outlook.2021.02.008
PMID
33993986
Recommended Citation
Tschannen, D., Alexander, C., Taylor, S., Tovar, E. G., Ghosh, B., Zellefrow, C., & Milner, K. A. (2021). Quality improvement engagement and competence: A comparison between frontline nurses and nurse leaders. Nursing Outlook, 69(5), P836-847. Doi: 10.1016/j.outlook.2021.02.008
Publication
Nursing Outlook
Volume
69
Issue
5
Publisher
Elsevier
Pages
P836-847
Comments
Available online 11 May 2021.